C O L O R I D SUPPORT & SERVICES
ColorID prides itself on our superb service and support for all the products we offer. We can assist you with our standard offerings of printer tune-ups, extended warranties, repairs, phone training or installation services for all of the products we offer. We also offer a premium service program called the CHOICE Support Program (learn more below). OVERVIEW We want your experience with ColorID to be a positive one and we pride ourselves on being the industries best consultants & project managers for your project implementation. Whether you are migrating from old mag stripe technology to the latest contactless card technology or if you are going through a rebranding and need to recard your entire population, we can assist you. ColorID’s CHOICE program offers organizations a cost effective approach to support the evolution and advancement of identity management solutions institution wide. Unlike many other “On-Site” service programs that offer limited flexibility and can be costly, ColorID’s CHOICE program offers a comprehensive approach and the ability to build a customized support program by simply selecting from a full menu of service options. Identity management and access technologies are rapidly changing and this can create many challenges for various departments, key stakeholders and end-users. CHOICE SUPPORT PROGRAM Our center is stocked with the most common parts needed for printer repairs as well as having a number of printer systems up and running for live testing & duplicating errors. We are open normal business hours and are available after hours for those who have purchased an after hours service contract. ColorID’s CHOICE program provides institution’s strategic stakeholders and team members a collaborative approach with ColorID’s highly experienced identity experts. Together, we can develop and support a customized, future forward identity road map that includes best practices and best in class products and services for your institution.
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